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New member at IKSU

We’re happy that you’ve become a member of IKSU.

We’ve gathered some useful information for you as a new member.
Do you have other questions? Feel free to contact us at the reception or use our Q&A form here on the website.

Lockers

To lock your belongings in our locker rooms, you’ll need a padlock.
We empty all lockers after closing, so please don’t leave your items overnight.
Small valuables lockers are available near the receptions at IKSU sport and IKSU spa.

Book, cancel, and check in to group activities.

You can book and cancel group activities and court reservations by logging in to Mina sidor at https://www.iksu.se or via the IKSU booking app.
Username: your email address
Password: the auto-generated one you received by email during pre-registration, or your date of birth (YYMMDD).
We recommend changing your password the first time you log in on the website.

You can book a spot up to seven days in advance. Cancellations must be made no later than one hour before the activity starts.
Before participating in a booked activity, you must check in. You can do it in your app or at a check-in station at the facility.
Check-in must be completed no later than five minutes before the session starts, otherwise you will lose your reserved spot.
Bring the check-in ticket with you to the session.

If you neither cancel nor check in on time, your IKSU card will be blocked for bookings.
You can lift the block by paying a fee of 50 SEK at the reception or via Mina sidor at https://www.iksu.se.
If you arrive late to the activity, the block can be lifted immediately by booking a new spot within five minutes after the session has started.